SkillCoachPractise the sales call before the real one.
SkillCoach puts your reps on a phone call with an AI customer who pushes back like a real one. Talk naturally, hands-free, in English or Vietnamese — then see exactly how you did on your team's own criteria.
How it works
A practice session takes five to fifteen minutes and feels like a phone call, not a quiz.
Pick a scenario
Cold call, discovery, objection handling, closing or collections — each with its own customer, brief and goal.
Just talk
The customer answers in about a second and a half. No buttons to hold: pause and it's their turn.
Get scored
Every criterion gets a score, quotes from what you actually said, and one line to try next time.
Listen back
Replay the call with the transcript — the original audio or the noise-cancelled version.
Built for sales and service teams
Your playbook, your customers, your scoring — not a generic chatbot.
Your own scenarios
Write customers, objections and rules in the admin site, or import them from your existing training material.
Your own rubric
Weighted criteria with level descriptions — SPIN, cold calling, credit-card sales or debt-collection QC.
English and Vietnamese
Reps choose the call language before each session; the customer and the feedback follow it.
Works on a busy floor
Noise cancellation on the rep's audio, echo cancellation on the phone, and hands-free turn-taking.
Try it with your team
We are running pilots with a small number of sales and collections teams. Tell us about yours.
hi@skillcoaching.app